Susan Bodnik


Top Five Advantages of XML

If you are a technical writer or information designer and you have never worked with XML, you might be wondering what the advantages of XML are. Using XML for authoring technical documents has a number of advantages for writers that can make it very worthwhile to consider. 1. XML is […]

Why use XML

Facebook share

Facebook Link Preview Showing Wrong Description

If you write or contribute to a blog, you will probably want readers to be able to share your posts on Facebook. You can easily share the posts on a WordPress blog by installing a plug-in. I recently ran into a problem with the link descriptions that display when a […]


Six Tips for Writing Web Content

When it comes to web content, content is king. People expect information on the web to be easy to read, relevant, and to the point. How do you write web content that readers will want to read? Here are a few simple strategies for writing great web articles and blog […]

Web Content

User Manual Tips

Five Tips for Writing a User Manual

Think about the last time that you consulted a manual. Did you start at the beginning and read the whole manual? Probably not. You probably looked first at the index or the table of contents. Once you found the right page or topic, you probably scanned the page first to […]


What is Technical Writing?

Technical communication is a field that focuses on providing information to users who need assistance to accomplish a defined goal or task. The purpose of technical communication is not to entertain people. The focus of technical communication is to assist users who need specific information on using products, completing tasks, […]

technical writing