Users today are flooded with information in many forms. We have access to information that is constantly updated on the Web. Social media connects us to many other people with similar interests but at the same time, it adds to our information overload. This easy access to information keeps us […]
In the first article in this series on writing business letters, I discussed how business professionals should focus on the needs of the reader. In this article, I’ll write about another important aspect of business communication: using the right tone. Speakers or writers reflect their attitude to the listener by […]
This article on business letters is the first in a series. The ability to write effective business communications is an important skill for all business professionals. The hints and suggestions in these articles will help you to take your business writing skills from blah to fantastic!