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Management Team and Advisors
Dave is the chairman of Online-learning.com, an active adjunct professor
at Carleton University and an adjunct professor at University of
Queensland in Australia. He is also an advisor to Acadia University,
Daltech and Algonquin College. Dave has over 30 years of experience
in traditional and distance education first as Professor at Carleton
University, then later as founder and high-tech executive within
Object Technology International and now, here at Online-learning.com.
During that time, he has had a long and outstanding track record
as an innovative and inspired educator in engineering, business
and computer science. Over the years, Dave has developed a wide
range of experience in curriculum development, collaborative learning
technologies and interactive learning technologies.
His curriculum development experience includes many innovations
in applied cross-discipline learning including two complete Information
Systems and Information Technology programs in business and computer
science; the establishment of a modern School Of Computer Science;
the creation of graduate programs in Business and Computer Science
and the creation of an interdisciplinary graduate program in Information
and Systems Science.
His collaborative learning technology experience ranges from pioneering
the use of electronic communication and collaboration techniques
in the classroom at Carleton to the study of Doug Englebart's Augment
system and deployment of the Wiki System at Online-learning.com.
His interactive learning technology experience began in the early
70s when he was involved in developing interactive software for
education. This software included simulators for business and engineering
students, population models for biologists, and interactive graphics
for architects. It also allowed Dave to connect with the Learning
Systems Group at Xerox Parc where research by Alan Kay and Dan Ingalls
inspired the development of Smalltalk/V, the Mac interface, and
IBM Smalltalk.
In addition, Dave has served on the board of directors for IBM OTI,
AmikaNOW!, Bluezone, Stilo and WatAge, and as advisor to numerous
of the companies including Beachtech, Hewson Bridges Smith, ICHU,
Objectime, Transform Research, Windward Systems, Jaczone, Bitflash,
Softv, Object Mentor and Gentleware. He has been a key advisor to
founders at Objective Systems, Pallaido Software (both acquired
by Rational), Knowledge Systems Corporation, Digital Composition
Systems Inc, Dy-4 Systems and Omnimark. He has served as reviewer
for NSERC strategic grants, and in industry university initiatives
including OCRI, TRIO, ITRC, CITO and SERC. He is active in international
standards committees in software technology. Dave is widely published
in the software engineering literature. He has served on the OOPSLA
and ECOOP conferences program committees for the past 15 years.
His speaking engagements include keynote addresses at many major
conferences as well as seminars and courses on software component
technology. In recognition of his pioneering work in object technology,
Dave was elected to the IBM Academy. 
Doug came to Online-learning.com from Nortel
Networks where he was a senior manager in Nortel's Design Interpretive
Group responsible for designing user interfaces for Nortel Network's
network management user interfaces. In this role, Doug managed a
wide range of technical documentation and user interface design
projects including Nortel's documentation standards, Nortel's Preside
Network Management product portfolio, Nortel's M3000 Touchphone
user interface, Nortel's TOPS/MP Operator user interface, and a
wide range of marketing collateral, packaging design for the Meridian,
Norstar and Fiberworld product families. Doug owns several design
patents in user interface design and visual language design for
network management products. One of his patents has been licensed
by iLog and has become the industry standard for representing visual
information on network management systems.
Prior to joining Nortel, Doug ran a successful
Ottawa-based design and communications consultancy where he worked
on both new media and print-based media for many clients including
Nortel Networks, Object Technology International, Department of
Finance, Secretary of State, Department of Multiculturalism and
several local and international advertising agencies. He has been
the recipient of many design awards from the Canadian Graphic Designers
Guild, several chapters of the Society of Technical Communicators
and the New York Advertising Association.
Doug was also a member of the three-person
management team that created and operated the Honeywell Institute
which introduced the concept of immersive training by offering traditional
courses in systems design and computer programming. He also designed
and taught several courses at the Institute and has designed and
taught courses at Carleton University in the area of interaction
design and visual design for the last eight years.
Susan's academic degree in English from the
University of Waterloo includes special research in communications,
rhetoric and online learning. She is a member of the Society for
Technical Communication, and maintains an active interest in evolving
technologies related to online learning and XML. Susan administers
Online-learning.com's suite of courses, addressing issues of development
and operations involving course and authoring software, conversion
and communications. She has been fundamental in the preparation
and quality assurance issues relating to student activities, assignments
and the evaluation processes Online-learning.com uses to assure
consistency, accuracy and efficiency in lessons and scheduling.
She works closely with instructors in all areas, supervising marking,
course development and standards of student performance.
Dr. Paul Beam is the founder
of Online-learning.com and a faculty member in the English Department
at the University of Waterloo where he specializes in online learning
and computer-based instruction. He has been developing online learning
processes for the last 25 years with other government and commercial
agencies, including IBM, DEC, Bell Canada, SITO, the National Research
Council, ENSERC, SIGDOC and the IEEE. He has been the Chair of the
Centre for Professional Writing at the University of Waterloo, a
Director of the Canadian Imperial Bank of Commerce's Procedures
and Documentation and Forms Management departments and a principal
at UW of the TeleLearning National Centre of Excellence. Our Professional
Technical Writing courses are the results of his research in online
learning and computer-based technology.
He works with colleagues in Europe and Asia
in implementing authoring facilities for academic and business institutions.
This work is developed under the auspices of the National Research
Council and IRAP. Recent work for the Task Force on the Future of
the Canadian Financial Services Sector has resulted in a major report
on Plain Language issues in English and French corporate information
in commercial institutions across Canada. Professor Beam values
computer-mediated instruction for its benefits to students in their
control of time and the quality of their learning experience, for
its capacity to evaluate both the effectiveness of that learning,
the tools and materials applied and for its capacity to build community
among its participants. He welcomes associates' and students' ideas
about effective instruction and the technical methods which make
possible convenience, efficiency and ease of use among our participants.
Suzanne is the Director of eLearning Solutions at XIA Systems. XIA
specializes in the design and development of XML information systems.
Suzanne has over 20 years of experience in the IT field. She is
responsible for the research and development of course software
and standards investigation including XML, IMS and SCORM. She has
experience in creating SCORM content, and creating XML applications
and content. Suzanne has detailed knowledge of IMS and IEEE/LOM
standards and the current implementation of SCORM and IMS specifications,
metadata and Learning Management System interaction with learning
objects. She has managed several contracts with the Canadian Dept
of National Defence (DND) in the area of SCORM and is currently
under contract with DND as an XML and SCORM expert.
Before working with XIA, Suzanne worked at Object Technology International
(OTI) where she was Team Lead and Senior Software Developer for
User Interface Design. Suzanne was on the development team for IBM's
VisualAge for Java and VisualAge for Smalltalk, with a focus on
Windows common controls, OLE, and Japanese IME. Suzanne was the
Education Manager at OTI for a number of years during which time
she developed all of the product training material and delivered
it to numerous customers. Suzanne also worked at Nortel designing
real-time telephony and data reconfiguration software. At Spar Aerospace,
she designed real-time software for the remote manipulator arm.
Suzanne's publications include "Dynamic Appearance Model"
(whitepaper submitted to the ADL for consideration in SCORM) Mar
2002. "You Can Do That?: An Early Conversion of CBT to SCORM
v1.1" (Plugfest4 Proceedings), "Smalltalk with Style"
(Prentice Hall), "A Matter of Style" (The Smalltalk Report),
and "Teaching Smalltalk as a First Programming Language"
(SIGCSE Conference Proceedings). Suzanne holds a Master of Computer
Science from Carleton University and a Bachelor of Applied Science
in Engineering Science from the University of Toronto. Suzanne's
Masters degree focused on User Interface Design as well as Education.
She has taught several first year Computer Science courses at Carleton
and helped develop the Introduction to Programming course in Smalltalk.
Ken is the Chief Technology Officer for Crane
Softwrights Ltd., a Canadian corporation offering OmniMark programming,
DSSSL and XSL/XSLT language training, and general SGML and XML related
computer systems analysis services to international customers. Mr.
Holman is the current Canadian chair of the ISO subcommittee responsible
for the SGML family of standards, current chair of the OASIS XSLT
Conformance Technical Subcommittee, an invited expert to the W3C,
former chair of the OASIS XML Conformance Technical Subcommittee,
the author of "Practical Transformation Using XSLT and XPath (XSL
Transformations and the XML Path Language)" (ISBN 1-894049-06-3),
and has often been a speaker at related conferences. Prior to establishing
Crane, Mr. Holman spent over 13 years in a software development
and consulting services company working in the NAPLPS and the SGML
industries.
Dr. Brad Mehlenbacher is an Associate Professor
and Coordinator of the Training and Development Program (ACCE) and
an Adjunct Faculty member in Ergonomics and Experimental Psychology
(PSYCH) at NC State University and received his PhD in Rhetoric
and Document Design at Carnegie Mellon University. He is co-author
(with Tom Duffy and Jim Palmer) of "Online Help: Design and Evaluation,"
published by Ablex in 1992, and has published articles in Human-Computer
Interaction, the SIGCHI Bulletin, The Journal of Computer Documentation,
Reading Research Quarterly, and the IEEE Transactions on Professional
Communication. He has published chapters on web-based instruction,
tutorials, and documentation in "Assessment Strategies for the Online
Learner" (Jossey-Bass), "The Human-Computer Interaction Handbook"
(Lawrence Erlbaum), "The Society of Text" (MIT Press), "The Computer
Science and Engineering Handbook" (CRC Press), and the 1997 NCTE
award-winning "Computers and Technical Communication" (Ablex Press).
Over the years, Brad has consulted with SAS Institute, Digital Equipment
Corporation, Ricoh Silicon Valley, Apple Computer, and IBM at RTP.
Randy is Professor of Rhetoric and Professional
Writing at the University of Waterloo, specializing in a range of
communication theories and technologies: interaction design (especially
graphic and voice interfaces), usability, technical communication,
linguistics, argumentation, and rhetoric. He works itinerantly within
the company, on matters of course and curriculum design. Visit Randy's
website: www.incommensurability.com
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