User Interface Analysis Course

Anyone who has ever tried to program a VCR has probably experienced bad user interface design. So how can you avoid these interface disasters in your own projects? How do you ensure that your product will meet user expectations? What types of analysis can you do to avoid mistakes? This course examines these issues and teaches you how to perform user interface analysis.

User Interface Analysis is a 4-week online course designed to teach you how to gather and analyze information used in the design of user interfaces. You will gain an understanding of the overall user interface design process by learning how to conduct secondary research, how to conduct user role, function and task analysis, and how to produce the required outputs from those activities. By the end of this course, you will have produced a user role analysis report, a user functional analysis report, and a user task analysis report.

View detailed course outline

View sample of course reading materials

Highlights
— 4 weeks of one-to-one instructor mentoring
—Three one-hour teleconferences: These teleconferences take place on a Wednesday afternoon starting at 4:15 PM EST for one hour. Although not mandatory, your presence in these teleconferences is recommended.
— Expert feedback on all three assignments
— 100 pages of self-paced readings & interactive quizzes
— Downloadable HTML version of course materials
— Printable PDF version of course materials

Prerequisites
— Working knowledge of English
— Familiarity with browsers, email and computer file system functions
— Familiarity with word processor to complete assignments
— Familiarity with other commonly used office software (e.g. zip files)
— Sufficient time to complete the assignments and attend the teleconferences
— A desire to work on products that understand users

Computing Requirements
— Pentium-compatible processor (500 MHz or faster)
— 64 MB of available RAM
— Super VGA display, 800 x 600 resolution
— 15 MB of disk space (if you download materials)
— Internet browser and access (IE5 or NS6 recommended)
— Email account and program
— Windows XP/2000/ME/NT/98
— Microsoft Word is used to produce a series of reports

Class Start Dates
— May 5th
— July 7th
— September 8th


Price
— $239US/$239CDN
— Check our discounts page before you register. You may save 10-20%!

About The Instructor
The instructor will guide you throughout the course by providing one-to-one mentoring. During the course, the instructor will answer your questions by email, provide you with feedback on your assignments, and lead optional audio teleconference sessions to discuss the materials and assignments.

Hans Bergman is a user interface design consultant with over 25 years of experience in teaching and human factors. He is the owner of Convergent Design, a company that specializes in human factors design. His clients include Fortune 500 companies such as Nortel Networks and Motorola.

Student Reviews
I felt the course, the instructor and the content were excellent. The combination of the instructor's knowledge along with the quality of the course material exceeded all expectations when starting the class. The hand-written feedback was very effective as it allowed each student the opportunity to see in a highlighted format the areas they could improve upon. Excellent overall first impression. I found members of your company accessible from beginning to end. You have a fine selection of courses and a format that I believe others would find appealing. -- Harry

I really liked the self-paced format. Having the material available via download and online made it useful to access from various places. The assignments were a good way to apply the concepts. -- Susan

The reason I would recommend this course is because it helps you to learn things for yourself and does not impose rules. The course was really good and I look forward to doing my next course with the you. Good on you. -- Zurika

I liked the chats with Hans and formatting the homework in a report form (as if you were turning it in to a real customer) the best. I thoroughly enjoyed the course and the course materials. I'm sure I will refer to them often. Thank you. -- Karen

Practical and useful information. Good instruction where needed. I enjoyed the course and methods of delivery. The instructor was very knowledgeable and helpful. I liked the readings (esp. the example reports, which tied the materials to the project). When the time is right, I will likely take another course (or more). -- Doug

I really enjoyed the teleconferences with Dr. Bergman. He is such a dynamic speaker and the chats were very interesting. I wish there had been more teleconferences. The chats and deliverables were the most effective because of the feedback. Very enjoyable way to take a course. I hope to take Part II of the course in a few months. Thank you! -- Kathleen
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