Learning how to write a user manual is an important skill in technical writing. If you have ever read a manual, you were probably looking for the answer to a question or a series of questions. Poorly written manuals offer confusing information that leaves users with more questions than answers. […]
In the first article in this series on writing professional business letters, I discussed how business professionals should focus on the needs of the reader. In this article, I’ll write about another important aspect of business communication: using the right tone. Speakers or writers reflect their attitude to the listener […]
This article on business letters is the first in a series. The ability to write effective business communications is an important skill for all business professionals. The hints and suggestions in these articles for writing a professional business letter will help you to take your business writing skills from blah to […]
