Learning how to write a user manual is an important skill in technical writing. If you have ever read a manual, you were probably looking for the answer to a question or a series of questions. Poorly written manuals offer confusing information that leaves users with more questions than answers. […]
It’s no news that there is demand for technical writers with XML experience, but precisely what might one be expected to know? As a technical writer working with XML, you will be expected to be able to author and publish XML documents. You will also need to have at least […]
The production of technical documents such as user manuals is constantly evolving as new technologies become available. Consumers are able to access information in many different forms, including websites, support forums, knowledge base systems, FAQs, and many more. Learning DITA can help writers to meet the challenges of producing technical […]
The delivery of information is becoming more complex as information must adapt to new technologies for content delivery. Information is being delivered in many different formats and for different audiences. If you are looking for a solution to the problem of delivering content in multiple outputs for different audiences, […]
When it comes to web content, content is king. People expect information on the web to be easy to read, relevant, and to the point. How do you write web content that readers will want to read? Here are a few simple strategies for writing great web articles and blog […]
Think about the last time that you consulted a manual. Did you start at the beginning and read the whole manual? Probably not. You probably looked first at the index or the table of contents. Once you found the right page or topic, you probably scanned the page first to […]
Technical communication is a field that focuses on providing information to users who need assistance to accomplish a defined goal or task. The purpose of technical communication is not to entertain people. The focus of technical communication is to assist users who need specific information on using products, completing tasks, […]
